Thank you for shopping at stabletronshop. International shipping may be delayed due to COVID-19. To track your order, please contact info@stabletronshop.com  so we can provide you with an order tracking number.

 

Order processing time

• This is the time elapsed between the moment when the customer placed the order and the moment when the seller transferred the order to the delivery service.
• Generally, orders are shipped within 1-3 business days after order/payment confirmation. Orders placed on weekends may be delayed.
• Our warehouse is open only from Monday to Friday during standard working hours, excluding holidays. In such cases, we take steps to ensure that delivery delays are kept to a minimum.

 

Shipping cost and delivery time

Total Shipping Time = Processing Time + Shipping Time (depending on your location)

 

We have warehouses in North America, European Union, Ukraine, but we need to evaluate whether we can ship according to different products. If you have any questions, please contact us at info@stabletronshop.com .

Tracking

• You will receive an email when your order has shipped. A tracking number will be provided (the tracking number will be active for 24 hours). Please note: this may take longer during events or holidays.
• Tracking information may take 48 to 72 hours to update.
• If you can't track your package normally, please contact us and we will solve the problem within 48 hours.

The delivery date has been exceeded

International shipping may be delayed due to COVID-19. If your order is delayed, please contact us by email info@stabletronshop.com , we will check the situation with the shipping company in time. Thank you for your understanding and support.

Order cancellation

• We can cancel the order for you if you contact us in time after purchase. If your payment has been completed and your package has not been shipped, you can cancel your order before the product is delivered. And we will give you a full refund.
• The order cannot be canceled after the package has been shipped.

About tax

For international shipping, in rare cases the order may be charged customs duty by your government and not by our site, you are responsible for these charges. We apologize for any inconvenience, but we have no control over the customs authorities in your or any other country. Check with your local customs office for more information on customs duties, fees and taxes.